Shipping policy

Shipping Policy

Thank you for shopping with Magical Anomaly. Each order is packed with care and processed as quickly as possible.

Processing Time
Orders are typically processed within 3–5 business days unless otherwise stated. During launches, sales, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the shipping method selected. Estimated delivery times are provided by the carrier and begin after your order has been processed.

Domestic Shipping
At this time, Magical Anomaly ships within the United States. Delivery times may vary depending on carrier delays, weather, holidays, or other factors outside our control.

Order Tracking
If tracking is available for your shipment, you will receive a confirmation email with tracking information once your order has shipped.

Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout. Magical Anomaly is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible at [your email here].

Lost, Delayed, or Stolen Packages
Once a package has been handed off to the shipping carrier, delivery is outside of our control. Magical Anomaly is not responsible for lost, delayed, or stolen packages marked as delivered. If you experience a shipping issue, please contact the carrier first, then email us at [your email here] so we can do our best to help.

Damaged Orders
If your order arrives damaged, please contact us within 3 days of delivery at [your email here] with your order number and photos of the damaged item and packaging.

Local Pickup / Delivery
If local pickup or local delivery becomes available, details and instructions will be provided at checkout.

Questions
For shipping questions, please contact: Magical.Anomaly.herbs@gmail.com